Installing Cortona Viewers and configuring your browser settings for these plug-ins

  1. To check that Cortona3D/Cortona2D viewer is installed. Please go to:

    Press "Start"->Control Panel->Programs and Features. Here sort rows by Publisher and look for "ParallelGraphics" or "Paragraphics Ltd". Then make sure that you have your Cortona3D/Cortona2D viewer are installed.

  2. If you do not have them installed please go to this link to upload installers: http://www.cortona3d.com/cortona3d-viewer-download. After downloading, run installer and follow instructions to install Cortona Viewers.

  3. In this step we need to make sure that our browser didn’t block plug-in

     

    Internet Explorer 8

    When you are launching your content your default browser setting will ask you several approvals that you need to confirm:

    • Allow to run Cortona3D Viewer add-on:

    • Run the Cortona3D Viewer ActiveX controls:

    • Allow to run Cortona2D Viewer add-on:

    • Run the Cortona2D Viewer ActiveX controls:

     

     

    Internet Explorer 9, 10, 11

    • Allow to run Cortona3D Viewer add-on:

    • Allow to run Cortona2D Viewer add-on:

     

     

    Firefox
     

    If you are using FireFox browser version 52 and higher please see this article
    If your version of FireFox browser is lower than 52 please do the following::

     

    • Enter in your address bar to following link about:addons
    • Find in list two add-on’s "Cortona3D Viewer" and "Cortona2D Viewer". Then select option "Always Activate" for both

     

     

     

    Chrome

    If you are using Google Chrome browser version 42 and higher please see this article.

    If your version of Google Chrome is lower than 41 please do the following:

    • Enter in your address bar to following link chrome://plugins
    • Find in the list two add-on’s "Cortona3D Viewer" and "Cortona2D Viewer". Then select option "Always allowed":

    • After this go to your content tab and press Reload this page: