How to export log file from the RapidGenerator


In cases where your import process is not successful you may need to provide a log file to our support team.


To do so you need to:


·         Start the import process;

·         After the import finished regardless of its outcome, you need to go to RapidGenerator;

·         Menu Tools > Logs;


 Select the latest import log and press Export.


Save the log file and send it to the person concerned.